2 mins readInternal Complaints Committee is a statutory workplace body that receives, investigates, and recommends action on complaints of sexual harassment and other serious workplace misconduct. It protects employee rights and ensures organizational compliance.
What is Internal Complaints Committee
An Internal Complaints Committee or ICC is a formal committee set up within an organization to address complaints, conduct fair inquiries, and propose remedies. It follows procedural rules to maintain impartiality and confidentiality.
How Does it Work
Structure and Process
The ICC typically includes employee members and an external expert. Complaints are logged, investigated, evidence is gathered, and a report with recommendations is issued. The employer must implement corrective action where appropriate.
Compliance with timelines, confidentiality, and natural justice is central to ICC functioning.
Practical usage in HR
HR uses the ICC to manage risk, fulfill legal duties, and protect workplace culture. The committee supports recruitment integrity, retention, and reduces liability by resolving issues promptly.
Examples and scenarios
- An employee files a harassment complaint and ICC conducts a formal inquiry.
- HR refers repeated misconduct to ICC for corrective recommendations.
- The ICC recommends training, transfer, or disciplinary action after investigation.
Related HR concepts
Related terms include grievance redressal, workplace harassment policy, compliance, POSH Act, and alternative dispute resolution. These concepts work together to promote a safe work environment.