Job Description

Technology and Data & Analytics are at the heart of everything we do to enable our customers, clients, communities and employees. We aim to deliver market-leading technology capabilities in a secure, stable, and scalable way.

As a VP, HR Business Advisor (HRBA) within Technology and Data & Analytics, in CCB you will be a trusted advisor to senior leaders, shaping and driving the talent agenda aligned to business priorities. You will influence decisions across a complex, matrixed organization and ensure leaders are accountable for outcomes across workforce strategy, performance, succession, compensation, and organizational effectiveness. You will use data and business acumen to diagnose issues, recommend actions, and lead execution in partnership with specialist HR teams and business stakeholders.

Job responsibilities

• Own and drive delivery of the people agenda for the aligned business area(s), translating business priorities into clear talent outcomes and execution plans.

• Advise and influence senior leaders on org design, workforce planning, and re-organization efforts, including decision support, change planning, and leader accountability for adoption.

• Lead end-to-end delivery of compensation and performance cycles for the aligned population, ensuring data integrity, risk/control adherence, and effective leader decision-making.

• Shape and drive talent and succession planning, identifying gaps and mobilizing actions (hiring, development, mobility, performance actions) in partnership with COEs.

• Coach leaders on complex people matters (performance, conduct, engagement, team effectiveness) with sound judgment and a risk-aware approach.

• Use insights and analytics (MIS/reporting, trends, outliers) to create fact-based narratives, root-cause diagnoses, and recommendations that drive measurable outcomes.

• Lead cross-LOB initiatives and large-scale change efforts, serving as the HRBA point person accountable for delivery, stakeholder management, and results.

Required qualifications skills and capabilities

• 6+ years of progressive HR experience, including direct advisory work with senior leaders.

• Demonstrated ability to i nfluence senior leaders and operate effectively in a large, global, matrixed organization.

• Strong business acumen; able to connect talent actions to business outcomes and make practical tradeoffs.

• Executive presence and gravitas: clear, confident communication with the ability to challenge and influence constructively.

• Strong analytical and problem-solving skills; ability to leverage data to develop recommendations and drive action.

• Proven judgment and risk awareness when navigating complex employee/manager situations.

• Strong program/project leadership—able to drive end-to-end delivery, not just coordinate tasks.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.