Position Summary
Join Deloitte’s HR Business Process as a Service (BPaaS) Solution Hub, where you will turn complex client needs into commercially sound, delivery-ready HR managed-services solutions. As a Manager, HR Solution Architect, you will combine operational modeling, market insight, technology enablement, and cross-functional collaboration to support active pursuits and help clients transform HR operations.
Recruiting for this role ends on 11/06/2026.
Work you'll do
As a Manager, HR Solution Architect on the HR BPaaS Solution Hub team, you will be responsible for:
Leading solution design for active HR BPaaS and business process outsourcing (BPO) pursuits by translating client requirements, process volumes, and service expectations into clear operating modelsDeveloping staffing, capacity, productivity, role-mix, and pricing inputs for HR processes, including payroll, benefits, HR help desk, talent acquisition, and learningEvaluating United States, Mexico, and India delivery options; identifying cost, capacity, risk, language, and time-zone trade-offs; and confirming delivery feasibility with global delivery leadersPartnering with sales, account, delivery, pricing, commercial, and technology teams to validate assumptions, resolve dependencies, and advance time-sensitive pursuitsApplying third-party benchmarks and automation opportunities to strengthen business cases; developing proposal and presentation content; and building reusable solutioning assets and post-award handoffs

A successful candidate would possess these skills

Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to mentor and provide clear guidance to others
The team
The HR BPaaS Solution Hub brings together solution architecture, sales, delivery, pricing, commercial, and technology capabilities to help clients operate and transform critical HR processes. Our team designs scalable, technology-enabled managed-service models that combine process design, workforce planning, global delivery, automation, analytics, and operational execution.
Qualifications

Required

Bachelor’s degree or equivalent experience6+ years of experience in HR outsourcing, business process outsourcing (BPO), shared services, or human capital management (HCM) managed services5+ years of experience translating client requirements into HR BPaaS solution designs, staffing models, workforce plans, capacity models, productivity assumptions, or pricing inputs3+ years of experience building Microsoft Excel staffing calculators and scenario-analysis modelsAbility to travel 0–30%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available.

Preferred

5+ years of experience supporting payroll, benefits, HR help desk, talent acquisition, or learning operations5+ years of experience applying Avasant, ISG, or Everest benchmark data to staffing, productivity, or operating-model business cases3+ years of experience developing blended delivery models across the United States, Mexico, and India3+ years of experience supporting proposal development, Requests for Proposal (RFP) responses, client presentations, or executive-level solution narratives
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#HCFY27

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected].
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 371685
Job ID
371685
Strategy, Growth, and Transformation
| Functional and Operational Strategy and TransformationSame job available in 43 locations

Source salary: $134.5k - $265.1k
Source last updated: 2026-11-05T00:00:00
Source date caption: 1 day ago
Source tag (Working conditions): Local area
Source tag (Working conditions): Visa sponsorship
Source application flag isResumeRequired: true
Source application flag hasQuestions: false