Reimbursement Policy
What Is a Reimbursement Policy?
A Reimbursement Policy defines how employees can claim repayment for approved business expenses incurred on behalf of an organization. It typically explains eligible expenses, documentation requirements, submission deadlines, approval procedures, reimbursement timing, exceptions, and responsibilities.
This free Reimbursement Policy Template provides a customizable starting point for organizations that want a clear and consistent employee expense reimbursement process.
Purpose of Reimbursement Policy
This Reimbursement Policy explains [Company Name] approach to reimbursing employees for authorised business expenses. The policy exists to ensure fair, consistent, and timely reimbursement, to protect company funds, and to provide clear guidance on eligible expenses, required documentation, and approval responsibilities.
Scope
This policy applies to all employees, contractors, and temporary staff who incur business-related expenses on behalf of [Company Name]. Exceptions must be approved in writing by the employee's manager and the Finance Department.
Eligible Expenses
Eligible expenses are reasonable and necessary costs incurred while conducting company business. Typical categories include:
- Business travel and transportation, including mileage when personal vehicles are used
- Meals and incidental expenses while traveling or meeting with clients
- Accommodation and lodging for business trips
- Client entertainment when pre-authorised and documented
- Supplies and materials directly related to a business activity
Expenses must be ordinary, reasonable, and supported by itemised receipts unless otherwise stated in this policy.
Submission and Documentation
Employees must submit expense claims using [Expense System] or the approved expense form. Each claim must include:
- Date and purpose of the expense
- Name of the employee incurring the expense
- itemised receipts or proof of payment for expenses above [Receipt Threshold], where applicable.
- Business purpose and names of any attendees for meals or entertainment
Claims should be submitted within [Submission Deadline] of the expense date unless an exception is approved by [Approval Authority].
Limits and Allowances
[Company Name] may establish maximum limits, per diem rates, mileage rates, or other spending limits for applicable expense categories. Employees must comply with [Expense Limits/Rate Schedule] where applicable. Expenses that exceed published limits require prior written approval from the employee's manager and the Finance Department. Personal expenses are not eligible for reimbursement.
Approval Process
Expense claims follow the approval workflow below:
- Employee submits the claim with required documentation via [Expense System] or the approved form.
- The employee's manager reviews the claim for business purpose, completeness, and compliance. The manager should approve or reject the claim within [Manager Approval Timeline].
- Approved claims are forwarded to the Finance Department for validation and payment processing. [Finance Department/Contact] will verify the claim, apply applicable limits, and process payment within [Reimbursement Processing Timeline] of final approval.
- If a claim is rejected, the manager must provide the employee with the reason and instructions for correction or appeal.
Managers are responsible for ensuring expenses are business related and reasonable. HR supports managers and employees by clarifying policy application and addressing disputes. The Finance Department administers payments and maintains records.
Exceptions and Pre-Approval
Any non-routine or high-value expense must receive written pre-approval from the employee's manager and the Finance Department prior to commitment. Emergency expenses incurred without pre-approval may be considered for reimbursement on a case by case basis and require a written explanation and manager approval.
Reimbursement Timing and Payment Method
Reimbursements are normally paid by direct deposit or payroll adjustment, as permitted by company practice. Payment timing follows the Approval Process timelines. Where payroll timing prevents immediate reimbursement, Finance will schedule payment at the earliest practicable payroll cycle.
Recordkeeping and Audits
Employees must retain original receipts and supporting documentation for any expense claim. [Company Name] may require employees to retain records for a reasonable period and may perform periodic audits of expense claims. Employees must cooperate with audit requests and provide documentation promptly.
Non-Compliance
Failure to follow this Reimbursement Policy may result in denial or delay of reimbursement, correction or repayment of improperly reimbursed amounts, or other action in accordance with [Company Disciplinary Policy] and applicable requirements. Repeated or intentional non-compliance will be addressed through the company disciplinary process and may affect future reimbursement privileges.
Roles and Responsibilities
Employees are responsible for submitting accurate claims with full documentation. Managers are responsible for timely review and approval, ensuring expenses are appropriate. HR provides guidance on policy interpretation. The Finance Department processes payments and maintains records.
Note
This Reimbursement Policy may be updated periodically to reflect business needs and operational changes. Employees should consult HR or their manager for clarification on policy interpretation or to request exceptions.

