Accounts Receivable Manager Job Description and Role Profile

The Accounts Receivable Manager oversees the organisation's receivables function, ensuring timely collection, accurate customer account management and effective credit control. Candidates with experience in financial operations, strong leadership skills and a track record of reducing aged debt should consider this role.

Accounts Receivable Manager Job Profile

The Accounts Receivable Manager is responsible for managing the end to end accounts receivable process to protect cash flow and reduce credit risk. This role leads a team to ensure invoices are issued correctly, payments are processed promptly and customer accounts are reconciled in line with accounting policy.

The position requires close collaboration with sales, finance and customer service teams to resolve disputes, implement credit terms and support month end reporting. The manager will also contribute to process improvement and compliance activities to strengthen controls and reporting accuracy.

Accounts Receivable Manager Job Description

The Accounts Receivable Manager directs daily AR operations, sets team priorities and monitors performance against collection targets and key performance indicators. The role involves analysing ageing reports, identifying at risk accounts, and developing recovery plans while maintaining professional customer relationships.

This role is expected to produce reliable receivables forecasts and provide regular reporting to senior finance stakeholders. The manager will oversee account reconciliations, ensure correct posting of receipts and manage dispute resolution to reduce write offs and improve cash conversion.

The manager will also review and maintain credit policies, coach and develop team members, and lead initiatives to streamline processes and strengthen internal controls. Attention to accuracy, timeliness and regulatory compliance is essential to support the wider finance function.

Accounts Receivable Manager: Duties and Responsibilities

• Lead and manage the accounts receivable team, setting objectives and monitoring performance
• Ensure timely and accurate invoicing for goods and services rendered
• Oversee cash application and ensure receipts are posted to correct customer accounts
• Produce and analyse ageing reports and implement targeted collection strategies
• Manage dispute resolution and customer queries to minimise delays in payment
• Develop and enforce credit control policies and payment terms
• Prepare receivables forecasts and provide regular updates to finance leadership
• Perform customer account reconciliations and investigate discrepancies
• Coordinate with sales and customer service to address billing or contractual issues
• Monitor and report on key metrics including days sales outstanding and bad debt provisions
• Support month end activities related to receivables and balance sheet reconciliations
• Drive process improvements to increase efficiency and strengthen internal controls
• Manage arrangements for payment plans, remittance allocation and collection escalations
• Coach, train and develop team members to maintain high standards of service and compliance

Accounts Receivable Manager: Requirements and Qualifications

• Bachelor's degree in accounting, finance or a related discipline or equivalent experience
• Professional accounting qualification or part qualified status such as ACCA, CIMA or equivalent preferred
• Proven experience of at least five years in accounts receivable or credit control roles
• Demonstrable experience of managing and developing a small to medium sized team
• Strong knowledge of accounting principles and receivables accounting
• Excellent analytical skills with the ability to interpret ageing data and financial reports
• Effective communication and negotiation skills for dealing with internal and external stakeholders
• Attention to detail and a commitment to accurate record keeping and reconciliations
• Ability to prioritise workload and meet tight reporting deadlines
• Experience implementing process improvements and strengthening controls
• Good commercial awareness and ability to assess credit risk and recovery strategies
• Proactive approach to problem solving and continuous process development