Billing Coordinator Job Description - Invoicing and Accounts Role

The Billing Coordinator manages and oversees billing activities to ensure accurate invoicing and timely collection. This role is suitable for candidates with accounts receivable or billing experience who are comfortable working with financial records, liaising with internal teams and resolving customer queries.

Billing Coordinator Job Profile

The Billing Coordinator is responsible for producing accurate invoices, maintaining billing records and supporting the accounts receivable process. The role ensures that revenue is billed in line with contracts and organisational policies, and that discrepancies are identified and resolved promptly.

The position requires attention to detail, reliable communication with customers and internal stakeholders, and the ability to manage a high volume of transactions while contributing to month end close and reporting activities.

Billing Coordinator Job Description

The Billing Coordinator prepares and issues invoices, posts payments and performs reconciliations of customer accounts. The role involves validating charges against contracts or service records, applying credits and adjustments where appropriate, and ensuring billing documentation is complete and auditable.

The role operates within a finance or commercial team and requires regular liaison with sales, service delivery and credit control to resolve disputes and accelerate cash collection. The Billing Coordinator will support process improvements, provide regular ageing and billing reports, and assist with audit requests and compliance checks.

Work is typically deadline driven, particularly around month end and reporting cycles, and requires consistent application of organisational billing procedures and controls.

Billing Coordinator: Duties and Responsibilities

• Prepare, review and issue customer invoices in line with contract terms and billing schedules
• Validate billing data to ensure accuracy of charges and supporting documentation
• Post and apply customer payments, credit notes and adjustments to ledger accounts
• Reconcile accounts receivable subledger to the general ledger and resolve discrepancies
• Monitor accounts ageing and follow up on overdue invoices with customers and internal teams
• Investigate and resolve billing queries and disputes in a timely manner
• Maintain accurate customer account records and billing histories
• Prepare regular billing and receivables reports for finance and management
• Support month end billing cutoffs and contribute to revenue recognition activities
• Issue credit notes and process refunds in accordance with policy
• Coordinate with sales and service teams to set up new customer accounts and billing arrangements
• Assist with internal and external audit requests and provide necessary billing documentation
• Identify opportunities for process improvements and contribute to implementation of best practice
• Ensure compliance with invoicing policies, contractual terms and relevant regulatory requirements

Billing Coordinator: Requirements and Qualifications

• Minimum of A level or equivalent qualification; further study in accounting or finance is desirable
• At least two years practical experience in billing, accounts receivable or a related finance role
• Good numeracy and attention to detail with an ability to work accurately under pressure
• Strong written and verbal communication skills for customer and stakeholder interaction
• Experience reconciling ledgers and preparing financial reports
• Knowledge of invoicing principles, credit control and basic revenue recognition concepts
• Ability to manage multiple priorities and meet tight deadlines during month end cycles
• High level of integrity and discretion when handling confidential financial information
• Proven problem solving skills and a methodical approach to resolving billing issues
• Comfortable working as part of a team and liaising across functions to achieve outcomes
• Competence with spreadsheets and accounting systems or the ability to adapt quickly to new systems
• Willingness to maintain accurate documentation and follow established billing procedures