Billing Manager Job Description: Senior Billing and Revenue Manager

The Billing Manager job description outlines a leadership role for experienced billing and accounts receivable professionals. Candidates should have a strong finance background, proven team management experience and a focus on accurate invoicing, revenue recognition and process improvement. This role is suitable for professionals who can work with cross functional teams to ensure timely billing, compliance and effective cash collection.

Billing Manager Job Profile

The Billing Manager oversees all billing operations and accounts receivable activities to ensure accurate and timely invoicing and revenue posting. The role ensures compliance with contractual terms and accounting policies while maintaining effective relationships with internal stakeholders and clients.

The purpose of the role is to manage end to end billing processes, lead a small billing team, and continuously improve procedures to reduce errors, accelerate collections and support monthly and annual financial close activities.

Billing Manager Job Description

The Billing Manager is responsible for planning, executing and monitoring billing cycles, maintaining billing accuracy and resolving billing disputes. This includes coordinating with sales, contract management and finance to verify billing data, apply correct rates and ensure proper revenue recognition. The role requires regular reconciliation of invoices, aged receivables reporting and support for audit and compliance requests.

Expectations include establishing and documenting standard operating procedures, managing day to day team activities, and producing accurate billing reports for senior management. The Billing Manager will identify opportunities to streamline processes and implement controls that reduce manual intervention and improve cash flow.

The role operates in a deadline driven environment and requires clear communication with internal and external stakeholders to resolve discrepancies, negotiate payment plans and escalate issues that affect revenue realisation or customer satisfaction.

Billing Manager: Duties and Responsibilities

• Manage end to end billing cycles including invoice preparation, validation and distribution.
• Ensure accurate revenue recognition in line with accounting policies and contractual terms.
• Reconcile billing records with general ledger and sales records on a regular basis.
• Oversee accounts receivable and aged debt reporting, driving timely collections.
• Investigate and resolve billing disputes and discrepancies with clients and internal teams.
• Lead, coach and develop the billing team, assigning tasks and monitoring performance.
• Maintain and update billing procedures and documentation to reflect process changes.
• Coordinate with sales, contract management and finance to validate billing data and rates.
• Prepare billing schedules and reports for monthly close and management review.
• Support internal and external audits by providing billing records and explanations.
• Implement controls to reduce billing errors and ensure regulatory and contractual compliance.
• Assist in designing and testing process improvements to increase efficiency.
• Monitor key billing metrics and recommend corrective actions for underperformance.
• Escalate significant issues affecting revenue or customer relationships to senior management.

Billing Manager: Requirements and Qualifications

• Degree in accounting, finance or a related discipline, or equivalent experience.
• Proven experience in billing, accounts receivable or revenue operations, typically 4 years or more.
• Strong knowledge of revenue recognition principles and billing best practice.
• Demonstrable experience managing a small team with a focus on performance and development.
• Excellent numerical accuracy and attention to detail.
• Good communication skills with the ability to interact with clients and cross functional teams.
• Experience preparing reconciliations and reports for month end close activities.
• Ability to analyse billing issues, prepare documentation and present findings to stakeholders.
• Organised and able to prioritise in a deadline driven environment.
• Understanding of contractual terms and the ability to apply them to billing scenarios.
• High level of integrity and adherence to control and compliance requirements.
• Proven problem solving skills and a continuous improvement mindset.
• Comfortable working with large data sets and monitoring billing performance metrics.