Corporate Social Responsibility Manager Job Description and Role Profile

The Corporate Social Responsibility Manager leads development and delivery of an organisation's social and environmental initiatives. This role is suitable for experienced sustainability or CSR professionals who can translate strategic aims into measurable programmes, engage stakeholders and report on impact. Candidates should have proven project management, stakeholder engagement and reporting experience.

Corporate Social Responsibility Manager Job Profile

The Corporate Social Responsibility Manager designs, coordinates and embeds CSR and sustainability priorities across the organisation. The role involves developing policy, managing initiatives, ensuring compliance with relevant standards and aligning CSR activity with business strategy and stakeholder expectations.

The post holder will work across functions to build internal capability, secure leadership buy in and represent the organisation externally. They will monitor performance, prepare regular reports and recommend continuous improvement measures to enhance social and environmental outcomes.

Corporate Social Responsibility Manager Job Description

The Corporate Social Responsibility Manager is responsible for creating and implementing an annual CSR plan that aligns with corporate objectives and stakeholder needs. This includes setting measurable targets, overseeing project delivery, managing budgets and ensuring initiatives deliver demonstrable social, environmental and reputational benefits. Regular monitoring and evaluation are required to assess impact and inform strategy adjustments.

The role operates in a matrix environment and requires collaboration with senior leaders, operational teams, procurement, communications and external partners. The manager will prepare internal and external reports, manage certifications or compliance obligations, and support the integration of responsible business practices into day to day operations. Expect occasional travel and representation at external events or stakeholder meetings.

Effective communication is essential. The manager will present findings and recommendations to executive teams, produce accessible stakeholder communications and lead awareness and training activities to embed CSR principles across the organisation.

Corporate Social Responsibility Manager: Duties and Responsibilities

• Develop and maintain a strategic CSR framework aligned with corporate objectives and stakeholder priorities
• Design, plan and manage CSR programmes, ensuring clear milestones, budgets and performance metrics
• Lead measurement and reporting of social and environmental performance, producing regular internal and external reports
• Coordinate stakeholder engagement including employees, community groups, suppliers and regulators
• Advise senior leadership on CSR risks, opportunities and reputational considerations
• Manage partnerships with non governmental organisations, charities and community organisations
• Oversee corporate giving, volunteering programmes and community investment initiatives
• Support sustainable procurement and supplier assessment activities to enhance ethical sourcing
• Ensure compliance with relevant legislation, standards and voluntary frameworks for sustainability and human rights
• Develop and deliver internal communications, training and awareness campaigns to promote responsible business practices
• Coordinate sustainability or ESG reporting in line with recognised frameworks and stakeholder expectations
• Monitor emerging trends, regulations and best practice in CSR and advise on strategic responses
• Manage third party consultants or contractors engaged on CSR projects
• Evaluate programme effectiveness and recommend continuous improvement actions

Corporate Social Responsibility Manager: Requirements and Qualifications

• Bachelor's degree in sustainability, environmental studies, social sciences, business or a related discipline
• Minimum of 3 to 5 years' experience in CSR, sustainability, community relations or related roles
• Strong understanding of CSR principles, ESG factors and common reporting frameworks
• Proven project management skills with experience of managing budgets and delivering measurable outcomes
• Excellent stakeholder engagement and presentation skills, able to influence senior stakeholders
• Analytical skills with experience of monitoring, evaluation and data-driven reporting
• Strong written communication skills for policy, reporting and external communications
• Ability to work across functions in a matrix environment and manage competing priorities
• Familiarity with regulatory requirements and voluntary standards relevant to corporate responsibility
• Experience of community partnership development and managing third party relationships
• Commitment to ethical practice and continuous professional development in sustainability
• Strong organisational skills and attention to detail
• Ability to travel occasionally for external meetings and stakeholder engagement