Merchandiser Job Description for Retail Teams

The Merchandiser role ensures products are presented and stocked to maximise sales and deliver a consistent customer experience. Candidates with retail merchandising experience, strong attention to detail and the ability to work across multiple store locations should apply.

Merchandiser Job Profile

The Merchandiser plans and implements in-store product presentation, promotional displays and stock replenishment to drive sales and margin. The role focuses on translating category plans into effective visual solutions while maintaining stock accuracy and availability.

Merchandiser Job Description

The Merchandiser is responsible for creating and executing merchandising plans, including product placement, shelving, signage and promotional setups. This role requires regular liaison with store teams and suppliers, routine store visits and close monitoring of stock levels to prevent out-of-stock situations and reduce excess inventory.

The post-holder will analyse sales performance and inventory reports to refine assortments and inform reordering decisions. They are expected to maintain merchandising standards, ensure compliance with pricing and labelling requirements and support training for store colleagues to uphold visual standards and operational processes.

Merchandiser: Duties and Responsibilities

• Develop and implement planograms and product placement strategies to maximise sales per square metre.
• Set up and maintain promotional displays and seasonal merchandising according to agreed timetables.
• Monitor stock levels and coordinate replenishment to ensure product availability across stores.
• Conduct regular store visits to check display compliance, stock presentation and planogram adherence.
• Liaise with suppliers and buying teams to manage deliveries, returns and product introductions.
• Label products and ensure correct pricing, signage and POS materials are displayed.
• Analyse sales and inventory data to identify trends, slow-moving lines and opportunities for range optimisation.
• Report KPI outcomes including sell-through, stock cover and display compliance to retail managers.
• Coordinate stock transfers between locations to balance availability and reduce markdowns.
• Support store managers with replenishment plans during peak trading and promotional periods.
• Conduct quality checks on received stock and report damaged or non-conforming items.
• Assist in the development of category merchandising calendars and promotional activity schedules.
• Provide on-the-job coaching to store staff on merchandising standards and visual techniques.
• Ensure health and safety and housekeeping standards are maintained during merchandising activities.

Merchandiser: Requirements and Qualifications

• Previous experience in retail merchandising, visual merchandising or stock management, typically 1 to 3 years or equivalent.
• Relevant secondary or further education in retail, business or a related subject preferred.
• Good numerical skills and the ability to analyse sales and inventory information.
• Strong attention to detail and a practical approach to visual presentation and stock handling.
• Effective communication and interpersonal skills for liaison with store teams and suppliers.
• Ability to plan and prioritise tasks across multiple stores and meet project deadlines.
• Physical ability to undertake store visits and manual handling associated with merchandising.
• Proficiency with inventory and reporting systems and the ability to learn new processes.
• Organised record keeping and reporting skills to support stock control and compliance.
• Problem solving mindset with the ability to act on sales and stock irregularities.
• Willingness to travel between store locations and work flexible hours including weekends when required.
• Commitment to maintain merchandising standards and work within company policies and procedures.