The Program Administrator role involves providing operational and administrative support to ensure effective delivery of programmes. Candidates with strong organisational skills, attention to detail and experience coordinating cross functional activity should apply.
Program Administrator Job Profile
The Program Administrator provides day to day administrative and coordination support for one or more programmes, enabling programme managers and project teams to meet milestones, maintain documentation and deliver expected outcomes. The role ensures consistent processes, accurate records and timely communication across internal and external stakeholders.
The purpose of the role is to maintain programme control through schedule and document management, reporting and stakeholder liaison, while supporting governance and operational tasks required for smooth programme delivery.
Program Administrator Job Description
The Program Administrator is responsible for supporting programme planning and delivery by maintaining schedules, tracking progress against milestones and preparing standard and ad hoc reports. The role involves regular engagement with programme teams, suppliers and stakeholders to ensure actions are followed up and information is escalated appropriately.
Work is undertaken in a collaborative environment, often juggling competing priorities and deadlines. The role requires accurate record keeping, adherence to governance procedures and the ability to present clear information to varied audiences. The Program Administrator will also support meeting preparation, minute taking and the maintenance of issue and risk registers.
Expectations include proactivity in identifying administrative improvements, consistent application of programme processes and reliable handling of confidential information. The post requires a methodical approach, effective communication and a willingness to support occasional out of hours activities when critical deadlines require it.
Program Administrator: Duties and Responsibilities
- Maintain and update programme schedules, milestone trackers and action logs.
- Prepare regular status reports, dashboards and performance summaries for stakeholders.
- Coordinate and schedule meetings, workshops and steering group sessions, including agenda preparation and minute taking.
- Manage programme documentation, version control and central repositories.
- Monitor progress of tasks and follow up with owners to ensure timely completion.
- Maintain and update issue, risk and decision registers and support escalation processes.
- Support budget monitoring by tracking expenditure items and preparing basic summary reconciliations.
- Process routine procurement and invoice documentation in line with established procedures.
- Liaise with internal teams and external suppliers to coordinate deliveries and information exchange.
- Compile presentation materials and briefings for programme leads and governance meetings.
- Conduct basic data checks and produce spreadsheets or tables for analysis and reporting.
- Ensure compliance with organisational policies for records management and confidentiality.
- Assist with onboarding of new programme staff and support induction activities.
- Identify administrative process improvements and suggest practical solutions to increase efficiency.
Program Administrator: Requirements and Qualifications
- Educated to A level standard or equivalent; a degree or vocational qualification is an advantage.
- Minimum 2 years administrative experience, preferably supporting projects or programmes.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills for diverse audiences.
- High attention to detail and accuracy in record keeping and reporting.
- Experience preparing reports, presentations and executive summaries.
- Competence in using office productivity software and common business systems.
- Basic numerical skills for budget monitoring and data validation.
- Good stakeholder management with the ability to follow up and escalate appropriately.
- Understanding of project or programme governance and documentation practices.
- Ability to use initiative, solve routine problems and suggest process improvements.
- Commitment to handling confidential information with discretion and professionalism.
