Salesforce Developer Job Description and Role Profile

A Salesforce Developer designs, builds and maintains CRM solutions to support business processes and stakeholder needs. Candidates with experience in CRM customisation, integration and delivering production-quality releases should apply. The role is suitable for developers who combine technical problem solving with strong stakeholder collaboration.

Salesforce Developer Job Profile

The Salesforce Developer is responsible for translating business requirements into scalable CRM solutions. The role involves both configuration and custom development work, producing technical designs, implementing changes and ensuring deployments meet quality and security standards.

The purpose of this role is to enable efficient customer and operational processes by maintaining a stable, well-documented CRM environment, improving system performance and delivering enhancements that support business objectives.

Salesforce Developer Job Description

The Salesforce Developer will work closely with product owners, business analysts and other technical teams to gather requirements, propose technical approaches and deliver end-to-end solutions. Work includes development of custom functionality, configuration of platform features, integration with external systems and preparation of deployment artefacts.

The role requires adherence to software engineering best practice including version control, automated testing and peer review. The successful candidate will participate in release planning, troubleshoot defects in test and production environments and contribute to continuous improvement of development processes.

Day-to-day responsibilities will involve technical design, performance optimisation, data migration support and producing clear documentation. The role expects proactive communication with non-technical stakeholders and the ability to prioritise tasks in an Agile delivery environment.

Salesforce Developer: Duties and Responsibilities

• Analyse business requirements and translate them into technical specifications and solution designs.
• Develop custom functionality and configure platform features to meet defined requirements.
• Implement and maintain integrations between the CRM and external systems using secure, scalable patterns.
• Create and execute unit tests and support system testing activities to ensure quality deliveries.
• Participate in code reviews and enforce coding standards and best practice.
• Prepare deployment packages and support release management and delivery pipelines.
• Perform data migration tasks including extraction, transformation and load activities with validation.
• Monitor system performance and implement optimisations to improve response times and reliability.
• Investigate and resolve defects reported in test and production environments in a timely manner.
• Document technical designs, configuration changes and operational procedures for handover and audit purposes.
• Work with security and compliance teams to ensure solutions meet organisational policies and regulatory requirements.
• Support and coach less experienced developers and contribute to team knowledge sharing activities.
• Engage with stakeholders to provide status updates, manage expectations and refine requirements where necessary.
• Contribute to continuous improvement initiatives for development, testing and deployment practices.

Salesforce Developer: Requirements and Qualifications

• Bachelor degree in computer science, information systems or a related technical discipline, or equivalent practical experience.
• Proven experience delivering CRM customisation and development projects in a production environment.
• Strong object oriented programming skills and familiarity with software design patterns.
• Experience with integration patterns, APIs and data exchange concepts.
• Knowledge of data modelling, database design and query optimisation techniques.
• Practical experience with testing methodologies, unit testing and automated test practices.
• Familiarity with version control concepts and release management processes.
• Understanding of security, access control and data protection requirements in enterprise systems.
• Excellent problem solving skills and the ability to diagnose and resolve technical issues promptly.
• Strong verbal and written communication skills with experience liaising with business stakeholders.
• Experience working in Agile delivery teams and participating in sprint planning and stand ups.
• Relevant platform certification or equivalent hands-on experience is desirable.