Vendor Management Executive Job Description for Operations & Administration

The Vendor Management Executive role is responsible for managing supplier relationships, contracts and vendor performance to support operational continuity. Candidates with experience in vendor relations, contract administration, procurement support and compliance monitoring should apply.

Vendor Management Executive Job Profile

The Vendor Management Executive ensures that suppliers deliver services and goods to agreed standards, timeframes and cost. This role coordinates vendor selection, onboarding, performance monitoring and contract renewals to reduce risk and support business objectives.

The post holder will act as the primary contact for vendors and internal business units, maintaining clear communication, accurate records and effective escalation paths. The role requires attention to detail, strong negotiation and relationship management skills and the ability to work across multiple teams.

Vendor Management Executive Job Description

The Vendor Management Executive manages the lifecycle of vendor relationships from selection through to offboarding. This includes preparing and managing contractual documentation, monitoring vendor performance against service level agreements, and facilitating regular review meetings with suppliers and internal stakeholders.

The role operates within a structured operations and administration environment and requires collaboration with procurement, legal and business teams to ensure contractual compliance and cost control. The incumbent will identify and report vendor-related risks and improvement opportunities and support procurement initiatives to secure value for money.

Expectations include maintaining accurate vendor records, delivering timely procurement support, responding to operational incidents involving suppliers and contributing to continuous improvement of vendor management processes. The role may require periodic review of market capability and supplier benchmarking.

Vendor Management Executive: Duties and Responsibilities

• Manage supplier onboarding, documentation and contract initiation processes.
• Administer and maintain vendor contracts, amendments and renewal schedules.
• Monitor vendor performance against agreed SLAs and KPIs and prepare regular performance reports.
• Coordinate vendor review meetings and follow up on action items and remediation plans.
• Assess vendor risk and compliance and escalate issues to relevant stakeholders.
• Support procurement activities including supplier selection, quotations and tender evaluations.
• Maintain accurate vendor records and centralised repository for contracts and correspondence.
• Negotiate commercial terms and service levels in line with organisational requirements.
• Collaborate with legal and finance teams to ensure contract terms are compliant and costs are validated.
• Investigate and resolve service delivery issues and co-ordinate corrective actions with suppliers.
• Prepare management reports, dashboards and summaries on vendor spend and performance trends.
• Support supplier offboarding and transition activities to minimise operational disruption.
• Identify opportunities for cost savings, consolidation or process improvement in vendor management.
• Provide training and guidance to internal teams on vendor processes and contract obligations.

Vendor Management Executive: Requirements and Qualifications

• Bachelor's degree in business, supply chain, finance or a related discipline or equivalent experience.
• Proven experience in vendor or supplier management, procurement or contract administration.
• Understanding of contract terms, SLAs and vendor performance metrics.
• Strong negotiation and interpersonal skills with the ability to manage supplier relationships.
• Good analytical skills and experience preparing performance and expenditure reports.
• Attention to detail and strong organisational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills for stakeholder engagement and reporting.
• Familiarity with risk and compliance considerations in supplier management.
• Proactive problem solving and escalation management abilities.
• Ability to work collaboratively with procurement, legal, finance and operational teams.
• Comfortable working to deadlines and within defined governance frameworks.
• Professional approach to record keeping and document control.
• Experience in continuous improvement or vendor rationalisation initiatives is desirable.